It is practice policy not to prescribe restricted or controlled drugs to new patients Examples of these drugs include: Tranquilizers (e.g. Valium), Sleeping Tablets (e.g. Temazepam) or Pain Killers (e.g. Panadeine Forte, Endone etc.) Requests for such prescriptions will be refused.

Our practice uses a reminder system to help maintain your health. The practice may send reminders by post, SMS or telephone call for services such as cervical screening, vaccinations, follow up results etc. Our practice also sends information to the Australian Childhood Immunisation Register and Cervical Screening Register. These registers may also send reminders. This practice is committed to maintaining the confidentiality of your health information and has protocols in place to safeguard your privacy. All information and medical records are strictly confidential and will not be shared with any third party without your consent. We provide de-identified data to parties like The Primary Health Networks (PHN) for the purpose of quality improvement. For more information on privacy please obtain a copy of our Privacy Policy from reception or our website.